Public submissions on a public board

A public board can collect requests from its readers: feedback on a website, bug reports, or ideas for a roadmap. Kanroo’s own community roadmap works this way. Requests arrive as tasks that only your team sees. An editor decides which ones appear on the public board.

You need:

1. a public board, and
2. an active form on that board, marked as the primary form.

What visitors see

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1. View only (box 1) tells visitors that they cannot change the board.
2. Copy link (box 2) copies the address of the current view.
3. Submit request (box 3) opens the primary form.

The form

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1. The note (box 1) says that a request may appear on the public board after review.
2. The visitor enters a Title (box 2) and a Description (box 3).
3. Labels (box 4) are optional and offer only the labels you allowed.
4. Attachments (box 5) take screenshots or other files.
5. Submit request (box 6) asks for a six-digit email code first, then creates the task.

Review and publish

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On your board, the card of a new request (box 1) shows two small icons: the amber globe with a lock means Not published, and the clipboard means Created from a form. The public board does not show the task yet.

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1. Open the task. Source (box 2) names the sender, their email address, the form, and the time.
2. Edit the title or the description if needed, add labels, or move it to the right list.
3. Choose Publish (box 1). The task now appears on the public board, with its attachments.

To keep a request internal, simply do not publish it. Spam stays off your public board this way.

Good to know

• After publishing, the sender can no longer add files to the request.
• Nobody gets a notification for a new request. Check the target list regularly, or assign someone to triage it.
• Changing the board from Restricted to Public does not publish older form tasks.

Related

• Collect requests with a form
• Make a board public