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Kanroo

See who is online

GuideUpdated

On this page

Presence shows the avatars of the people who have the same place open as you. It helps you see that a colleague is looking at the same task before you both change it. Presence and live updates are part of Kanroo Cloud and the Enterprise Edition.

What presence shows

Five people have the Website Relaunch board open
  1. The avatars in the header (box 1) show who is here. Up to five avatars show, then a number.
  2. Select them to open the full list (box 2).

Where you see it:

Place Who appears
Home and the board overview everyone who has Kanroo open in this organization
A board everyone on this board or one of its tasks
A task everyone with this task open
A wiki page everyone with this page open; a badge marks those with unsaved changes

You see your own avatar too. Several tabs of one person count once. A person stays visible for a few seconds after closing the tab.

Presence is a hint, never a lock. Two people can still edit the same page; Kanroo then shows a conflict to the one who saves second.

Turn presence or live updates off

Realtime settings of Kanroo Labs
  1. Open Organization settings › Collaboration.
  2. Live updates (box 1) refresh boards, tasks, and pages by themselves when someone else changes them.
  3. Presence (box 2) shows the avatars. It needs live updates.

Only the organization owner can change these switches. Every member sees their state.

Good to know

  • Presence shows only the display name and avatar, never what someone is typing.
  • Without live updates, Kanroo still works. Pages show changes when you reload them or come back to the tab.
  • After a short connection loss, Kanroo reconnects by itself and says so.